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Bath Clinic (part of Circle Health Group)

Bath Clinic (part of Circle Health Group)

Claverton Down Road, Bath, United Kingdom, BA2 7BR

Verified profile

Verified profile

Patient Trust Score

4.80

64 patient reviews
4.86
Overall Experience
4.89
Cleanliness
4.86
Friendliness
4.59
Wait time

85 recommendations for:

General Surgery(1)
Breast Reduction(8)
Haemorrhoids(6)
Other(70)

Recent patient review

03 Apr 2024

Check in was efficient, the stuntmen started on time and I had plenty of time to...

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About

About Bath Clinic (part of Circle Health Group)

Welcome to Bath Clinic

Set in an area of outstanding beauty, Bath Clinic is renowned for providing excellent, and fast access, to diagnosis and treatment for routine and complex conditions.

Previously known as BMI Bath Clinic, we are now part of the Circle Health Group.

In 2022, we celebrated 40 years of providing independent healthcare to our patients, providing the high quality, safe and compassionate care, our patients need and expect.

We are constantly investing in our Clinic to ensure we offer first class facilities in our private hospital. Currently we are increasing the number of theatres from three to four to meet the demand of our patients. To enhance our Centre of Excellence in Joint Replacement, our pioneering Mako® robotic-arm. system is an another investment we have made, allowing an advancement in the way orthopaedic surgeons can perform partial and full hip and knee replacements at Bath Clinic.

We are delighted to be able to announce that following an unannounced inspection by the CQC, we have now been rated GOOD in all areas that were previously identified as requiring improvement.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Breast Reduction (9%)
  • Haemorrhoids (7%)
  • Colonoscopy (7%)
  • Colorectal Surgery (6%)
  • Abdominoplasty (Tummy Tuck) (5%)
  • Others (66%)

Specialties
  • General Surgery
  • Cosmetic (Aesthetic) Medicine
  • Dermatology
  • Ear Nose & Throat Surgery (ENT/Otolaryngology)
  • General Practice (GP)

insurers
  • General Medical
  • health-on-line
  • Bupa Fee Assured
  • April
  • Groupama
  • Simply Health
  • Healix
  • Saga Insurance
  • Allianz Worldwide Care
  • Four Points Assistance
  • Bupa
  • CS Healthcare
  • WPA
  • Legal & General
  • The Exeter
  • Freedom Healthcare
  • Cigna
  • Norwich Union
  • Aviva Health
  • Aetna
  • Vitality Health
  • AXA PPP Healthcare
  • The PHC
  • Benenden
  • Bupa Platinum

Opening hours

Monday

10:00 - 21:00

Tuesday

10:00 - 21:00

Wednesday

10:00 - 21:00

Thursday

10:00 - 21:00

Friday

10:00 - 21:00

Saturday

10:00 - 21:00

Sunday

10:00 - 21:00

Reviews

All reviews(64)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Breast Reduction (8)
Colonoscopy (6)
Haemorrhoids (6)
Colorectal Surgery (5)
Abdominoplasty (Tummy Tuck) (4)

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*Star rating based on patient reviews

64 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Check in was efficient, the stuntmen started on time and I had plenty of time to discuss all my concerns.

03 Apr 2024verified patient
Patient seen for:
Atrial Fibrillation

Reply from Bath Clinic (part of Circle Health Group)

Thank you for your review

09 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Relaxed prfessio

11 Mar 2024verified patient
Patient seen for:
Humerus Fractures

Reply from Bath Clinic (part of Circle Health Group)

Thank you for giving us a 5/5 rating

13 Mar 2024

2.25

2.00
Overall Experience
3.00
Cleanliness
3.00
Friendliness
1.00
Wait time

I made my appointment request through the Vitality app and received a message telling me the Bath Clinic would contact me to arrange a date and time for the appointment. Several days passed with no word from the clinic. I contacted Bath Clinic in the end to check progress and they had no record of my appointment request that I had made through the Vitality app. I had to make the appointment myself and now have to obtain the original referral letter to send them. Either the Vitality app hasn't worked, or the clinic lost my details - overall it's been a very frustrating process, compounded by having to wait more than 3 weeks for the next available appointment with Dr Walker - I am unable to go back through the app and select another doctor for my referral. The benefit of the Vitality coverage has been negligible and I have had to rely on the NHS to get tests, feedback and treatment. Overall very disappointed with the convoluted Vitality healthcare system. My experience with other private healthcare providers has been much smoother.

26 Feb 2024verified patient
Patient seen for:
Diarrhoea
Bloating
Coeliac Disease

Reply from Bath Clinic (part of Circle Health Group)

Good Morning I am so sorry to read your feedback. We take all feedback seriously so for me to investigate, please could you contact me at BathPLO@circlehealthgroup.co.uk with the details of the patient. I look forward to hearing from you at your earliest opportunity. Kind Regards Lucie On Behalf of Bath Clinic

29 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good

10 Feb 2024verified patient
Patient seen for:
Haemorrhoids
Colonoscopy

Reply from Bath Clinic (part of Circle Health Group)

Thank you for taking the time to review us. Best Wishes Bath Clinic

20 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Clean, easy parking, friendly staff

09 Feb 2024verified patient
Patient seen for:
Colorectal Surgery

Reply from Bath Clinic (part of Circle Health Group)

Thank you for taking the time to review us. Best Wishes Bath Clinic

20 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional and efficient, but kind and considerate. Could not do more for their patients.

09 Feb 2024verified patient
Patient seen for:
Hernia Repair (Keyhole)

Reply from Bath Clinic (part of Circle Health Group)

Thank you for taking the time to review us. Best Wishes Bath Clinic

20 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were very professional and reassuring. I felt nothing was too much trouble and that they really wanted to help me pre and post op. I would definitely choose Bath Clinic again.

11 Jan 2024verified patient
Patient seen for:
Abdominoplasty (Tummy Tuck)

Reply from Bath Clinic (part of Circle Health Group)

Thank you for rating us with 5 stars. It is great to read that you would choose Bath Clinic again in the future. Kings Regards Lucie Connock On behalf of Bath Clinic

17 Jan 2024

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Great hospital, some of the rooms are looking a bit weathered compared to other Circle hospitals (to be fair the only one I can compare it with is Reading Circle). Would have liked a greater choice of food in evening, more cooked than sandwich and maybe a soft drink. Staff were incredible which is the most important thing and felt the hospital was clean

04 Dec 2023verified patient
Patient seen for:
Breast Reduction

Reply from Bath Clinic (part of Circle Health Group)

Thank you for your feedback which I will pass on to the team so that we can look to improve these areas. Best Wishes Lucie Connock On behalf of Bath Clinic

07 Dec 2023

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

There are just a few things that I experienced that I found not acceptable for a private paying patient 😒

26 Nov 2023verified patient
Patient seen for:
Abdominoplasty (Tummy Tuck)

Reply from Bath Clinic (part of Circle Health Group)

Thank you for your feedback which we really appreciate. We want to ensure that all of our patients receive a great service from us, therefore, in order for us to investigate this please can you send further details to bathplo@circlehealthgroup.co.uk. We look forward to hearing from you. Kind regard Lucie Connock On behalf of Bath Clinic

29 Nov 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were very welcoming and supportive. My husband thought the staff were professional and was very appreciative of the reception staff’s help with parking. The care I received was of a very high standard and nothing was too much trouble. As a retired nurse this was wonderful to experience and I very much appreciated it.

05 Nov 2023verified patient
Patient seen for:
Breast Implant Exchange

Reply from Bath Clinic (part of Circle Health Group)

Thank you for taking the time to write a 5-star review of your recent experience at Bath Clinic. It is great to read that our staff were professional and helpful. We always strive to deliver the best level of care so it is also great to read that you felt the care received was of a very high standard. Wishing you all the best. Kind regards Lucie Connock On behalf of Bath Clinic.

16 Nov 2023
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Specialists

138 SPECIALISTS

Dr Nisith Sheth
Dermatology

4.98

Patient trust score

326

patient reviews

9

professional endorsements
Mr Sasindran Ramar
General Surgery

4.98

Patient trust score

137

patient reviews

1

professional endorsement

4.99

Patient trust score

63

patient reviews

0

professional endorsements

4.80

Patient trust score

38

patient reviews

5

professional endorsements
Mr Edward Courtney
General Surgery

4.97

Patient trust score

26

patient reviews

0

professional endorsements

4.95

Patient trust score

148

patient reviews

0

professional endorsements
Mr Sherif Wilson
Plastic Surgery

4.99

Patient trust score

132

patient reviews

0

professional endorsements
Mr Otto Von Arx
Orthopaedic Surgery

4.99

Patient trust score

62

patient reviews

3

professional endorsements
Dr Catherine Spencer-Smith
Sports & Exercise Medicine

4.98

Patient trust score

36

patient reviews

5

professional endorsements
Mr Adam Ross
Ophthalmology

4.98

Patient trust score

16

patient reviews

4

professional endorsements
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Bath Clinic (part of Circle Health Group)

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Explore videos from Bath Clinic (part of Circle Health Group) explaining process of procedures and other important things you should know before choosing your provider.

Bath Clinic on Reels | Bath Clinic · Original-Audio

401 Aufrufe, 1 „Gefällt mir“-Angaben, 0 Kommentare, 1 geteilte Inhalte, Facebook Reels von Bath Clinic. Bath Clinic · Original-Audio

30 November 2023

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As part of Urology Awareness Month, to increase public awareness of all urological cancers, diseases and conditions that affect the kidney, bladder,... | By Bath Clinic | Facebook

As part of Urology Awareness Month, to increase public awareness of all urological cancers, diseases and conditions that affect the kidney, bladder,...

30 November 2023

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FAQ

What are Bath Clinic (part of Circle Health Group)'s reviews like?

Bath Clinic (part of Circle Health Group)'s overall patient rating is 4.8 out of 5 stars on Doctify.

This is based on 64 reviews

Where is Bath Clinic (part of Circle Health Group) located?

Bath Clinic (part of Circle Health Group) is located at Claverton Down Road, Bath, United Kingdom, BA2 7BR

When is Bath Clinic (part of Circle Health Group) open?

Bath Clinic (part of Circle Health Group) is open Monday (10:00 - 21:00), Tuesday (10:00 - 21:00), Wednesday (10:00 - 21:00), Thursday (10:00 - 21:00), Friday (10:00 - 21:00), Saturday (10:00 - 21:00), Sunday (10:00 - 21:00)

What is the phone number for Bath Clinic (part of Circle Health Group)?

+441225835555

What consultants work at Bath Clinic (part of Circle Health Group)?

You can find a list of the consultants that work at Bath Clinic (part of Circle Health Group) here

Does Bath Clinic (part of Circle Health Group) accept new patients?

Bath Clinic (part of Circle Health Group) generally accepts new patients.

Get in touch with this practice to enquire as a new patient