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West Valley Hospital

West Valley Hospital

Level 9 Interchange, 81 - 85 Station Road, Croydon, United Kingdom, CR0 2RD

Verified profile
Verified profile

Patient Trust Score

4.88

44 patient reviews

4.86
Overall Experience
4.93
Cleanliness
4.98
Friendliness
4.73
Wait time

72 recommendations for:

Endoscopy (OGD)(6)
Colonoscopy(4)
Colorectal Surgery(1)
Other(61)

Recent patient review

12 Oct 2023

All the staff at West Valley Hospital were very friendly, efficient and helpful.

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AboutOpening hoursReviewsSpecialistsGalleryFAQ

About

About West Valley Hospital

West Valley Hospital is a modern day-case facility with a contemporary design and in an ideal location for patients to travel to and from both West and East Croydon Rail Station, Croydon Bus Interchange and the main Tram Interchange. The hospital is also located closely to the local NHS Trust with Croydon University Hospital less than a mile away.

Hospital facilities

  • Two Laminar Flow Theatres
  • Dedicated Endoscopy Service
  • Dedicated Ophthalmology suite
  • Full Recovery Facilities
  • Five Private Consulting Rooms
  • OP Treatment Room
  • X-Ray & Ultrasound Facilities

Health Care Services


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Endoscopy (OGD) (8%)
  • Fibroids (8%)
  • Heavy Periods (Menorrhagia) (8%)
  • Colonoscopy (6%)
  • Ovarian Cysts (6%)
  • Others (64%)

Specialties
  • Orthopaedic Surgery
  • Cataract Network
  • Gastroenterology
  • General Practice (GP) (Video Consultation)
  • Ophthalmology

All conditions and treatments
  • Blepharoplasty (Eye Lid Surgery)
  • Eyelid Surgery (Blepharoplasty)
  • Eyelid Cyst (Chalazion) Surgery
  • Postoperative Rehabilitation
  • ACL Reconstruction
  • Achilles Tendon Reconstruction
  • Scar Revision Surgery
  • Pinnaplasty
  • Lipoma Removal
  • Facial Surgery

insurers
  • Bupa
  • AXA PPP Healthcare
  • Aviva Health
  • Vitality Health

Opening hours

Monday

08:00 - 20:00

Tuesday

08:00 - 20:00

Wednesday

08:00 - 20:00

Thursday

08:00 - 20:00

Friday

08:00 - 20:00

Saturday

08:00 - 17:00

Sunday

08:00 - 17:00

Reviews

All reviews(44)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Endoscopy (OGD) (6)
Fibroids (6)
Heavy Periods (Menorrhagia) (6)
Colonoscopy (4)
Hysteroscopy (4)

93 %

7 %

0 %

0 %

0 %

*Star rating based on patient reviews

44 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff at West Valley Hospital were very friendly, efficient and helpful.

12 Oct 2023verified patient
Patient seen for:
Hernia

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent staff, facilities and doctors ! Best private experience so far . Everyone really looks after you and tries to accommodate wherever possible. Never felt rush and really listened to, made me feel at ease on all the investigations carried out. Outstanding service !

26 Sep 2023verified patient
Patient seen for:
Polycystic Ovary Syndrome (PCOS)
Ovarian Cysts

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent treatment and advice

09 Sep 2023verified patient
Patient seen for:
Heart Burn
Endoscopy (OGD)
Hiatus Hernia

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

No concerns. Modern and clean

08 Sep 2023verified patient
Patient seen for:
Shoulder Impingement
Rotator Cuff Repair

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very recommendable, they always take their patients as their priority.

05 Sep 2023verified patient
Patient seen for:
Hysteroscopy
Fibroids
Fibroid Surgery

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

All staff were professional and friendly. Was kept updated at all times and am very satisfied with the care i received.

17 Aug 2023verified patient
Patient seen for:
Heart Burn
Endoscopy (OGD)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I received the treatment with respect and dignity:

14 Aug 2023verified patient
Patient seen for:
Heavy Periods (Menorrhagia)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

West Valley is a place to be,never knew there was such a place very close to me,I thank God for the referral and to crown it all I have the most amazing Doctor,God bless you Dr Akbar,you are very sweet and caring

08 Aug 2023verified patient
Patient seen for:
Fertility Treatment

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

From an admin perspective, I found that way too many calls are involved at the various stages, missed calls, voice messages, and I think this process can be streamlined. I also prefer that comms is limited to email rather than letters via post.

21 Jul 2023verified patient
Patient seen for:
Hiatus Hernia
Endoscopy (OGD)
Colonoscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Found the consultant and all other staff very responsive and friendly, and they took time to answer all my questions which I very much appreciated. A very positive experience.

20 Jul 2023verified patient
Patient seen for:
Colonoscopy
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Specialists

12 SPECIALISTS

Mr Vivek Nama
Obstetrics & Gynaecology

4.97

Patient trust score

246

patient reviews

9

professional endorsements
Mr Jae Rhee
Orthopaedic Surgery

4.94

Patient trust score

69

patient reviews

5

professional endorsements
Mr Muti Abulafi
General Surgery

4.96

Patient trust score

8

patient reviews

1

professional endorsement

RM

Ophthalmology

0.00

Patient trust score

0

patient reviews

0

professional endorsements

SS

Obstetrics & Gynaecology

0.00

Patient trust score

0

patient reviews

0

professional endorsements
Miss Shahnaz Akbar
Obstetrics & Gynaecology

4.97

Patient trust score

167

patient reviews

3

professional endorsements
Dr Debasis Majumdar
Gastroenterology

4.97

Patient trust score

28

patient reviews

1

professional endorsement
Dr Rizwan Rajak
Rheumatology

4.96

Patient trust score

93

patient reviews

0

professional endorsements

MS

Anaesthetics

0.00

Patient trust score

0

patient reviews

0

professional endorsements

0.00

Patient trust score

0

patient reviews

0

professional endorsements

FAQ

What are West Valley Hospital's reviews like?

West Valley Hospital's overall patient rating is 4.88 out of 5 stars on Doctify.

This is based on 44 reviews

Where is West Valley Hospital located?

West Valley Hospital is located at Level 9 Interchange, 81 - 85 Station Road, Croydon, United Kingdom, CR0 2RD

When is West Valley Hospital open?

West Valley Hospital is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 20:00), Saturday (08:00 - 17:00), Sunday (08:00 - 17:00)

What is the phone number for West Valley Hospital?

+442031264620

What consultants work at West Valley Hospital?

You can find a list of the consultants that work at West Valley Hospital here

Does West Valley Hospital accept new patients?

West Valley Hospital generally accepts new patients.

Get in touch with this practice to enquire as a new patient here