The team at City Fertility are consummate professionals, but more importantly - warm, personable and approachable. It felt like everyone on the team was rooting for us to be successful from the start. And I mean everyone, not just the doctors and the nurses (who are exceptional) but also others you might not expect to be so involved like Karin on Reception, Beilul in Accounts and Shaun in Embryology. Everyone was Team Baby.
IVF is a difficult and emotional journey and so I think it's important that the specialists you choose are on the journey with you and supportive of you. I had that at City Fertility. I will never forget what it felt like to come in to the office after the pregnancy was confirmed. Everyone was jubilant. My joy was their joy. There was so much excitement. Everyone was celebrating with me. I wasn't a number, another "successful" statistic. Throughout I was a person.
I cannot recommend them highly enough and would like to especially thank Dr. Ben and Dr. Malini for our 2 little miracles.
Can’t thank you guys enough and there are no words to describe how you’ve made me complete. Without you guys this could not have been achieved.
The service has been brilliant from start to finish. They gave me hope and the determination from both sides has achieved the outcome. With secondary fertility issues the team of doctor’s looked at my treatment very carefully and now I’m blessed with a baby boy. There are no words to to express the happiness today, this could not have happened without the brilliant team under one roof. From admin team to the medical team they were just wonderful.
The new technology they use and
Their aftercare was really good. I definitely would recommend over and over again.
Really happy with the way I am made feel at ease throughout my treatment the only thing that I don’t like is that my hysteroscopy procedure had to be rescheduled twice so it was complicated to get time off work, however, I understand that this was out of your hands guys and you made everything you could to help
To Dr Martin, Teresa, Elissa, Jo and Agnieszka - thank you so much for the great care we received during our treatment last summer. Our daughter was born on 1st June, a very healthy. She is wonderful and we are all delighted. Thank you also for being so accommodating around my crazy journeys from Wales, it was all worth it in the end!
Thank you for helping us complete our family! Our son was born from our last frozen embryo in storage since 2014. His big sister, also born from FET at City Fertility, will be 3 in March. We are lucky to have them both!
Words cannot express how thankful myself and my partner are for helping us create our precious beautiful baby boy. He has completed our life in so many ways and we are totally in love with him. Our dreams have come true all thanks to you guys, we cannot thank you enough xxx
We are incredibly happy that the clinic team was with us all the hard way to have a beautiful girl. You became part of our family. Thank you!
We cannot thank you enough for making our dreams come true and helping us have our beautiful baby boy. Our experience with you was second to none and everyone was absolutely amazing, keeping me calm the whole way through :) I am so pleased I found the clinic and will always recommend you and your excellent services! I am sure we will see you in the near future for baby number 2! Again a huge thank you! A small gift to show our appreciation although nothing can truly express how thankful we are!
To everyone at this lovely clinic, thank you for all your help and your continued support.
We cannot say how thankful my family is to all staff at City Fertility clinic who helped us to expand our family! I am pleased to inform you all that we have had a baby boy. Me, my husband and baby boy would like to say big thank you to all doctors and staff at City Fertility London!
Fantastic Personal Service - THANK YOU
I used GENNET for an MOT couples testing, and then proceeded to IVF and a further Frozen Transfer with success on our second try. The doctors, nurses, embryologists and reception staff were all very professional but also kind, honest and helpful throughout our treatment. I personally found the whole process very easy compared to my expectations, and I think this is down to the level of care I received, and the smiley faces I experienced when contently visiting the clinic. Dr Ben and Dr Malini were particularly lovely to work with and made me feel we made the right choices, and had their support the whole way. Eliska was particularly smiley and caring through my IVF and egg collection. Simona who was new to the team always double checked everything to make sure I was clear and supported. I am now 28 weeks pregnant with a girl, planning baby showers, maternity leave and preparing our nursery. All things I wasn't sure I would get to experience a year ago. I will be sure to keep the team updated once our baby is born, and bring her in to meet them and say a huge warm and heart filled thank you. We will be sure to use their services again if we need them next year, and I will recommend City Fertility to anyone I know needing fertility treatment.
Thank you so much for everything that you have done for us - you truly are miracle makers. We will be forever grateful to you and for completing our family. We will never forget the kindness and support offered from the whole team! Lots of love!
To the whole team at City Fertility - thank you for all the science and support! Because of you we now have a beautiful little boy!
We came to city fertility for initial tests and decided to return for our treatment. Everybody was friendly and welcoming and even though our first round of treatment was unsuccessful we were confident in Dr Abramov’s advice and treatment plan tweaks to have a second round, we never felt pressured to do anything we weren’t comfortable with and everything was explained in detail and costs broken down. With those tweaks to our treatment our
second round was successful and enabled
us to welcome our beautiful baby girl into the world.
We cannot thank them enough and would definitely recommend them.
We were very impressed and gappy with the service and care we received from Gennet. We have been to many London clinics and this was by far the best and most friendliest clinic, we wish we had come here sooner. A big thank you to Dr Martin and all the team. We are over the moon that our dream finally came true and we have a baby boy. We will continue to recommend Gennet to friends. Just excellent
We would definitely recommend Gennet City Fertility to all couples who are considering fertility treatment. Our dream of becoming parents came true in November 2018 when we welcomed our precious little boy! Due to our history we were advised to try IVF with PGS and with only one healthy embryo we were successful and at the age of 43 I finally became a mum. We found all clinic staff very professional and friendly at all times and the clinic flexible in terms of appointments. Overall we had a very positive experience with Gennet City Fertility and we would not hesitate to recommend it.
Thank so much to everyone in your clinic! My daughter was born in September and we are all happy to have her. You are doing amazing job! Many thanks
To the whole City team, thank you so much for everything you have done for us - you truly are miracle makers. We will be forever grateful to you all for completing our family. We will never forget the kindness and support offered from the whole team. Lots of love!
Our journey has been successful after 1 IVF cycle at your clinic and we would like to thank you for being so supportive and professional throughout this challenging journey. It wasn’t an easy process but it is so worth that!
We would highly recommend Gennet City Fertility who are considering IVF,We chose City Fertility on cost and ease to get to which is a 5 minute walk from Farringdon station,the staff are very friendly and we were made to feel at ease straight away,with no guarantees in life we were over the moon to be successful on our 2nd attempt,I think so much hope is put on the clinics offering this service that it would be easy to blame the clinic on an uncucessful round,hence seeing a negative comment to put doubt in your mind about a certain clinic but we can assure you,every clinic has them,we read hundreds of reviews,and although we were unlucky with our 1st round,we were confident we were at the right clinic and sure enough were lucky 2nd time around and so would say Gennet City Fertility helped us achieve what nature alone could not.Good luck
To all members in London and Prague that helped our dream come true. Earlier this year we welcomed our beautiful baby girl into our world. Without the help from the staff in London and Prague, and our wonderful donor as well, we would not have our gorgeous little girl. Thank you so much, love and best wishes
It was a tough process and I wouldn't have made it through without your kindness, dedication and good spirits. In particular, I wanted to thank Dr Malini, who I probably won't have the chance to see now, who never ceased to come up with solutions to tackle the various spanners in the work that kept coming up and who led me to a fantastic result which is 20 good, frozen eggs! I'm no expert but in my lay opinion, this is quite good a result for a 37-year old, so very grateful to her for her expertise and commitment. I also wanted to thank the team who prepped me and were with me in the theatre yesterday. They did such an amazing job keeping me calm and reassured and Dr Ben did a beautiful job on the retrieval. Nick, the anaesthetist, was so patient and gentle in the face of my huge cannula phobia and very understanding of my childlike beahviour. Simona, you were with me twice in that theatre (as you were also there for the cyst aspiration) and at various points throughout, and you were a true antidote to all my fears and anxieties. Your smile and positive attitude helped me to stay sane in the toughest moments. I'm relieved that it's over, and I think my ovaries feel the same way, but I will keep it in mind as a hard, yet rewarding and positive experience thanks to all of you! All the best,
After three failed IVF attempts on the NHS, my husband and I became private patients of City Fertility. City Fertility helped us identify the root cause of the fertility problem and we are now blessed with two gorgeous sons. The cost of the treatment was reasonable, customer care was adapted to our needs, and, most importantly, two successful outcomes!
Dear Team at City, We just wanted to offer some positive feedback following our very brief stint of treatment with you. We came to you, recommended by a friend who'd had a similar experience and we are so grateful that you took us on with minimal fuss. Things that we really appreciated: A friendly receptionist The fruit in reception Prompt appointment Calm waiting areas with no babies or large A3 posters of babies Every single staff member said hello and we were regularly asked how we were by people who weren't even looking after us. Your staff seemed calm (am sure very busy but we were never made to feel rushed) We felt as though all staff cared about our journey We weren't asked unnecessary and invasive questions about our journey or treatment that we were having abroad Staff were always clued in and aware of what tests we had arrived to have. I know these all seem like very basic things, but we've just come from a very highly rated clinic where none of these things happened and it was awful. Well done for whatever is happening at City to make all these things fall into place. I hope that we wont need to come back to you as our pregnancy is now progressing but I don't have any worries about coming back to you if we do. My only two points that could be improved on: The lock on the toilet in reception is really hard to use! The payment system takes a little while to come through after booking the appointment huge thanks again!
Amazing level of service, attention to details and everyone really caring about us throughout the journey.
Excellent facilities and staff
Warm, caring, knowledgeable and they see you as an individual. Always there to support and listen to the patient, we’ve been through ups and downs together and we never felt alone in our quite challenging process. I cannot recommend highly enough.
Dr. Malini is in a word - awesome. She is so warm. You feel like she’s really invested in the outcome. For me it has been a journey and I felt like she was with me every step of the way and she tried her hardest to get me the best results and make decisions in my best interest.
I am pleased with the way I’ve been treated. The nurses are super friendly.
The appointments were always on time and the entire team was so lovely and helpful.
Staff is extremely helpful and professional, everyone from administrators to nurses and doctors are really friendly and pleasant to deal with, no exceptions
Very personable, encouraging and supportive were all the staff. A special mention to Martin, Sean, Michelle, Eli, Simona and Jojo for their positivity and care.
Dr Martin is very professional and put us at ease through the process and we felt very comfortable with him. The only issue we had which is nothing to do with a specialist as such but more to do with streamlining of admin and communication with the nurses. For the second IUI I had informed the nurses about my travel commitments with work at the first appointment. If the schedule was not going to work, it would have been helpful if that had been notified to us at the outset, so I could change my travel plans well in advance. Rather, I was requested to cancel my trip the day I was due to fly and as that was not feasible, I had to take medication to delay the ovulation. I do not know whether this would affect the iui at all all but I fell the process could have been managed better with better communication.
Very good experience , everybody was very friendly and I felt at ease at all of my appointments
I had standard ivf with Dr Martin Hrehorcak as my treatment lead. I can't recommend the team enough for their help and great expertise, our experience with Gennet clinic was great. I got pregnant with my 1st attempt. I highly recommend Gennet clinic to anyone struggling with pregnancy. I need to thanks Theresa, Joanna, Michelle, Aga and above all Dr Martin. They put me at ease and give me lots of moral support through out the treatment. Finally our family will be complete...
I chose GENNET City Fertility clinic by recommendation of one of my friends. I felt desperate at this time as we had been trying to conceive naturally for 4 years. I started the IVF process at the age of 38 and as a result our wonderful son Jamie was born. I must say that I was surprised by the high level of technology used by the clinic and I couldn’t be happier with the care that GENNET City Fertility provided and what they did for us.
In short… HIGHLY RECOMMENDED! To all couples who are considering fertility treatment, this is definitely the clinic to use! From the very first point of contact with reception via the phone, to the pre appointment emails and reminders, to the welcoming to the practice at my first initial consultation and my first clinical appointment, the consistency and care was impeccable! No doubt the best I have experienced so far! As a very nervous patient I was not sure of what to expect at my first consultation, but doctor was amazing and understanding and put me very at ease! I will undoubtedly continue my treatment at this clinic and highly recommend it to patients!
I can't recommend the team at GENNET City Fertility enough. Our experience from start to finish was faultless. At the age of 42 I went through just one cycle of stimulated IVF and ICSI which produced 15 fertilised eggs and then eight blastocysts, two were implanted and we are now very proud parents to one healthy and huge baby boy. GENNET City Fertility continue to store the remaining six blastocysts in case we want to extend our family yet further... we'll see!
All staff were incredibly professional, in touch with the very latest techniques, gave honest recommendations based on our circumstances and were warm and friendly. The clinic is modern and calm, all appointments were on time and we loved its convenient and refreshing non Harley Street location.
Having been diagnosed with unexplained fertility at the age of 29 and trying to conceive for over 3 years my dream came true with City Fertility. After researching clinics for several months I knew I had made the right decision when I was seen at City Fertility. From my first visit to the last I was dealt with the highest degree of professionalism and care. All the whole team provided a relaxed atmosphere.
I had IVF with ICSI at the clinic with Dr Martin Hrehorcak as my specialist and was provided honest recommendations according to my circumstances. I was well informed of the options available and the course of action that was most appropriate. I genuinely believe everyone was doing their utmost for me. All my appointments were dealt with patience and care, followed up in a prompt and timely fashion.
I gave birth to healthy and beautiful twin boys and can not thank city fertility enough for this. I can truly say without their support I couldn't have got through this testing time in my life and would highly recommend anyone to City fertility.