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Candover Clinic

Candover Clinic

Aldermaston Road, Basingstoke, United Kingdom, RG24 9NA

Verified profile

Verified profile

Patient Trust Score

4.84

2018 patient reviews
4.85
Overall Experience
4.92
Cleanliness
4.88
Friendliness
4.70
Wait time

2539 recommendations for:

Ultrasound(85)
Cardiology(67)
General Dermatology(47)
Other(2340)

Recent patient review

24 Apr 2024

Clean modern facility. Staff little or no experience, which had me concerned. While having the...

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About

About Candover Clinic

Candover Clinic is a private healthcare facility located on the Basingstoke and North Hampshire Hospital campus. The facility has been purpose-built with patient well-being and comfort in mind, with facilities including a standalone private outpatient clinic and a comprehensive diagnostic centre. Inpatients are treated in the hotel-style, all en-suite private ward and ultra-modern private theatre facilities. With 12 consulting rooms and secretarial offices, 2 treatment rooms, and a comfortable patient waiting area, Candover Clinic is a spacious and modern facility.

The clinic provides on-site diagnostic imaging, including the latest technology in MRI, CT, X-ray, and ultrasound. Additionally, the team of UK-accredited clinicians provides comfortable private waiting and changing facilities.

Inpatient services are also available for clinical surgical and medical procedures, including cancer surgery, cardiology, interventional radiology, and urgent orthopaedic cases. Ophthalmology, including cataract surgery, is also provided in an outpatient setting.

The Suite is a stand-alone 11-bed ward, complete with en-suite bathrooms, Wi-Fi, digital TV, and telephone, ensuring the utmost comfort for all patients. The facility is staffed by a dedicated private-only medical and support team.

To ensure outstanding patient comfort, there is a high nurse-to-patient ratio and 24-hour dedicated Resident Medical Officer (RMO) cover. They are proud to offer the highest standard of care and willingly accommodate any specific needs their patients may have during their stay. Excellent food is also prepared on-site by our chef, with various options available to suit your dietary requirements.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Ultrasound (3%)
  • Cardiology (3%)
  • Atrial Fibrillation (2%)
  • General Dermatology (2%)
  • High Blood Pressure (2%)
  • Others (88%)

Specialties
  • Breast Surgery
  • Dental Care Professional
  • Dermatology
  • Ear Nose & Throat Surgery (ENT/Otolaryngology)
  • Endocrinology & Diabetes
Subspecialties
  • Cardiology
  • General Dermatology
  • Gastroenterology
  • Rheumatology
  • Gynaecology

All conditions and treatments
  • Lymphoedema
  • Sports Medicine
  • Menopause
  • Vascular Disease
  • Female Fertility
  • Male Fertility
  • Oral Surgery
  • Stroke
  • Ultrasound
  • Radiotherapy
  • Cardiac MRI
  • Colorectal Surgery
  • Biopsy (Musculoskeletal)

Opening hours

Monday

08:00 - 20:00

Tuesday

08:00 - 20:00

Wednesday

08:00 - 20:00

Thursday

08:00 - 20:00

Friday

08:00 - 20:00

Saturday

09:00 - 13:00

Sunday

Enquire

Reviews

All reviews(2018)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Ultrasound (85)
Cardiology (67)
Atrial Fibrillation (48)
General Dermatology (47)
High Blood Pressure (47)

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*Star rating based on patient reviews

2,018 reviews

4.5

3.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Clean modern facility. Staff little or no experience, which had me concerned. While having the procedure the surgeon was asking staff for certain things which they appeared to be unsure of. The surgeon asked for glue which they appeared not to have. I think next time I have to self fund a procedure I will consider looking elsewhere.

24 Apr 2024verified patient
Patient seen for:
Skin Lesion Removal (Warts, Moles and Skin Tags)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

First class service

23 Apr 2024verified patient
Patient seen for:
Joint Pain
Knee Pain
Inflammatory Arthritis

Reply from Candover Clinic

Thank you

24 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The outpatient nurses are absolutely amazing. I had to see them to following a mole removal as the wound was bleeding a lot. They booked me in at short notice, checked and cleaned the wound and replaced the dressing. Everyone was helpful and friendly and the whole experience was amazing.

23 Apr 2024verified patient
Patient seen for:
Psoriasis
Mole Removal

Reply from Candover Clinic

Thank you for taking the time to leave a review which is appreciated.

24 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional

23 Apr 2024verified patient
Patient seen for:
Neurofeedback
Neurodegeneration

Reply from Candover Clinic

Thank you

24 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Quick and easy!

23 Apr 2024verified patient
Patient seen for:
Neck Pain
Spinal Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

As much as I believe in the NHS, I felt forced into having to see a Gp privately. The experience at The Candover clinic was excellent with maybe a five minute wait after my appointment time.

22 Apr 2024verified patient
Patient seen for:
Rhinology (Nose)
Rhinitis

Reply from Candover Clinic

Thank you for your feedback which is appreciated.

24 Apr 2024

1.5

1.00
Overall Experience
3.00
Cleanliness
1.00
Friendliness
1.00
Wait time

Second visit for CT scan. Subcontracting space in NHS hospital gives a very poor experience for a private patient. No one to greet me (like previous visit), someone only came out at 530pm (15 mins after my appointment was scheduled for), then I wait for an elderly lady to go in ahead of me (who seemed non urgent NHS), then an emergency comes in on a trolley. I finally get it around 555pm. Experience in the room having CT scan was fine but rest of experience was frankly awful. I understand emergencies can happen and should get priority, but complete lack of communication and sense I was not remotely a priority or on the map was extremely poor. I may as well go NHS to feel like this

22 Apr 2024verified patient
Patient seen for:
Radiotherapy

Reply from Candover Clinic

Thank you for your feedback. If you would like to discuss this further , please call us on 01256 315010 (Option 2).

24 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good, plenty of time to discuss. Very professional.

22 Apr 2024verified patient
Patient seen for:
Constipation
Weight Loss
Stomach / Abdominal Pain

Reply from Candover Clinic

Thank you for your feedback which is appreciated.

24 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was seen on time by very friendly and competent staff

22 Apr 2024verified patient
Patient seen for:
Cardiology

Reply from Candover Clinic

Thank you for your feedback which is appreciated.

24 Apr 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Excellent - far exceeded my expectations.

22 Apr 2024verified patient

Reply from Candover Clinic

Thank you for your feedback which is appreciated.

24 Apr 2024
Your trust is our top concern, so providers can't pay to alter or remove reviews.
Learn more here

Specialists

155 SPECIALISTS

Dr Sunila Jog
Paediatrics

4.98

Patient trust score

785

patient reviews

0

professional endorsements
Mr Iain Macleod
Orthopaedic Surgery

4.97

Patient trust score

202

patient reviews

1

professional endorsement
Mr Shilpith Shetty
Orthopaedic Surgery

4.99

Patient trust score

119

patient reviews

1

professional endorsement
Mr Christopher Bailey
Orthopaedic Surgery

4.95

Patient trust score

108

patient reviews

0

professional endorsements

4.98

Patient trust score

99

patient reviews

0

professional endorsements

4.95

Patient trust score

342

patient reviews

2

professional endorsements

4.96

Patient trust score

167

patient reviews

4

professional endorsements
Dr Alison Johnstone
General Practice (GP)

4.97

Patient trust score

115

patient reviews

0

professional endorsements

4.97

Patient trust score

100

patient reviews

3

professional endorsements
Dr Carl Brookes
Cardiology

4.99

Patient trust score

69

patient reviews

0

professional endorsements
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Candover Clinic

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Most recent articles

Read articles from Candover Clinic explaining process of procedures and other important things you should know before choosing your provider.

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FAQ

What are Candover Clinic's reviews like?

Candover Clinic's overall patient rating is 4.84 out of 5 stars on Doctify.

This is based on 2,018 reviews

Where is Candover Clinic located?

Candover Clinic is located at Aldermaston Road, Basingstoke, United Kingdom, RG24 9NA

When is Candover Clinic open?

Candover Clinic is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 20:00), Saturday (09:00 - 13:00)

What is the phone number for Candover Clinic?

+441256315010

What consultants work at Candover Clinic?

You can find a list of the consultants that work at Candover Clinic here

Does Candover Clinic accept new patients?

Candover Clinic generally accepts new patients.

Get in touch with this practice to enquire as a new patient